Zenicall + Omnimed
Artificial intelligence serving your Omnimed EMR
Omnimed is a Quebec EMR solution known for its reliability and ease of use. The Zenicall-Omnimed integration automates appointment booking while maintaining consistency with your existing system.
With this integration, your patients benefit from 24/7 service while your team focuses on care.
Features
Real-time Appointment Booking
Zenicall directly accesses your Omnimed calendar to offer available slots and confirm appointments instantly.
Patient Identification
The assistant verifies patient identity in your Omnimed database using phone number or date of birth.
Follow-up Notes
Information collected during calls can be added as notes in the Omnimed patient file.
Multi-practitioner Management
Zenicall manages multiple NP calendars and directs patients to the right practitioner based on their needs.
Setup Steps
Access Authorization
You authorize Zenicall to access your Omnimed instance through security settings.
Service Mapping
We configure the correspondence between Zenicall appointment types and your Omnimed services.
Customization
Voice scripts are adapted to your terminology and specific procedures.
Go-live
After validation, Zenicall begins managing your calls with full Omnimed synchronization.
Benefits
- Native integration with Omnimed ecosystem
- No change to your work habits
- Bidirectional data synchronization
- Dedicated technical support
Connect Zenicall to your Omnimed today