Reduce missed calls, automate appointment booking and free your team from repetitive tasks. Zenicall manages your calls 24/7.
Julie is a coordinator at a dental clinic. What she loves is welcoming people: putting at ease the patient who walks in with a clenched jaw. Yet her days often come down to chasing the phone.
Between seating two patients, she juggles confirmations, rescheduling, and calls ringing into the void while she is chairside.
She thinks back to the man who called on a Friday afternoon with a raging toothache. Nobody picked up. By Monday he had found another clinic — and he never came back.
That evening, facing a full voicemail box, she asked herself: what if no call ever went unanswered again?
With these 32 hours freed up each month, your clinic could:
Appointments land straight in your software, not in an inbox.
We also say where other solutions do better than us.
Tips and resources to optimize your dental practice
Quebec's Law 25 imposes strict obligations on dental practices regarding personal information protection. Here's what you need to do — and how to stay compliant without adding administrative burden.
Every missed call is a lost patient. Here are 5 concrete strategies Quebec dental practices use to stop missing calls — and how to implement them starting this week.
Does AI really replace your dental receptionist? Neither option is perfect alone — discover the hybrid model transforming Quebec dental practices in 2026.
Zenicall is also available for IPS clinics →
Cheaper than a secretary position, more responsive than an automated switchboard.
Your practice is starting to receive too many calls, scale up without hiring staff.
You manage high call volume, multiple practitioners or multiple practices.
+ $350 one-time setup fee (Includes deployment, custom configuration, and team training)
Tell us in a few words how your calls are handled today.
We reply the next business day. No commitment.
Zenicall recognizes dental emergencies (acute pain, trauma) and immediately transfers the call to your emergency number or leaves a priority message. You control the transfer level.
Yes. Zenicall integrates with the main dental software in Quebec: OpenDental, ClearDent, Dentrix and Dentitek. Installation is fast, no development required, and you are guided step by step.
Absolutely. You define the tone, standard responses, emergencies, triage instructions. Zenicall adapts to your practice — warm tone, protocols, dentist names.
Yes. Zenicall is hosted in Canada, in certified infrastructure, compliant with Law 25 and PIPEDA. Calls and data are end-to-end encrypted and you retain full ownership.
Between 24 and 48 hours. Everything is done remotely. You are guided by a dedicated advisor who configures Zenicall for your dental practice.
Yes, Zenicall integrates with your dental management software to check your availability in real time and book appointments directly without human intervention.
Yes, Zenicall is fully bilingual in French and English. The assistant automatically detects the patient's language and responds in the same language. Ideal for dental practices that serve English-speaking patients in Quebec.
An answering machine records a message and waits for you to call back. Zenicall understands the patient's request, books the appointment directly in your calendar, qualifies emergencies, and sends a summary to your team. It is an active assistant, not a simple answering machine.
Zenicall has a natural and fluent voice, but we always recommend transparency. Zenicall can introduce itself as 'the AI receptionist of [practice name]'. Law 25 encourages transparency about the use of AI in communications.
Zenicall identifies emergency keywords (acute pain, trauma, abscess, fracture) and activates the emergency protocol you have defined: transfer to your on-call number, SMS alert to your on-call dentist, or priority voicemail. You retain full control of the protocol.
Yes. Every call is recorded, transcribed, and available in your Zenicall dashboard. You can replay any call, review the transcript, and see the actions taken. Recordings are stored securely in Canada.
Yes. Zenicall informs the patient that the calendar is full and offers to join a waiting list, to be called back in case of cancellation, or to book the next available slot on a future date. You decide the preferred behavior.
Zenicall is available starting at $200 CAD/month with plans adapted to the size of your practice. There is no mandatory annual contract — you can start with a one-month trial. One-time setup fees may apply depending on your configuration.
Yes, Zenicall integrates with your dental software to send automatic reminders by SMS or voice call 48 hours and 24 hours before each appointment. This reduces no-shows by 30 to 40%, representing significant savings for your practice.
If Zenicall is not confident it understood the request after two attempts, it transfers the call to your receptionist or takes the patient's number for a callback. No patient is left without a response. The confidence threshold is configurable according to your preferences.
Yes. Zenicall is available 24/7. Outside office hours, it handles calls according to a scenario you configure: dental emergency message, redirection to your emergency line, or message taking for a callback the next day.
Zenicall complements your team — it does not replace it. It handles repetitive calls (appointments, information, simple emergencies) so your staff can focus on patients present in the waiting room.
Yes. You can configure separate calendars per dentist, with availability, specialties (e.g. orthodontics, implantology), and personalized emergency protocols for each practitioner.
Zenicall recognizes dental emergencies (acute pain, trauma) and immediately transfers the call to your emergency number or leaves a priority message. You control the transfer level.
Yes. Zenicall integrates with the main dental software in Quebec: OpenDental, ClearDent, Dentrix and Dentitek. Installation is fast, no development required, and you are guided step by step.
Absolutely. You define the tone, standard responses, emergencies, triage instructions. Zenicall adapts to your practice — warm tone, protocols, dentist names.
Yes. Zenicall is hosted in Canada, in certified infrastructure, compliant with Law 25 and PIPEDA. Calls and data are end-to-end encrypted and you retain full ownership.
Between 24 and 48 hours. Everything is done remotely. You are guided by a dedicated advisor who configures Zenicall for your dental practice.
Yes, Zenicall integrates with your dental management software to check your availability in real time and book appointments directly without human intervention.
Yes, Zenicall is fully bilingual in French and English. The assistant automatically detects the patient's language and responds in the same language. Ideal for dental practices that serve English-speaking patients in Quebec.
An answering machine records a message and waits for you to call back. Zenicall understands the patient's request, books the appointment directly in your calendar, qualifies emergencies, and sends a summary to your team. It is an active assistant, not a simple answering machine.
Zenicall has a natural and fluent voice, but we always recommend transparency. Zenicall can introduce itself as 'the AI receptionist of [practice name]'. Law 25 encourages transparency about the use of AI in communications.
Zenicall identifies emergency keywords (acute pain, trauma, abscess, fracture) and activates the emergency protocol you have defined: transfer to your on-call number, SMS alert to your on-call dentist, or priority voicemail. You retain full control of the protocol.
Yes. Every call is recorded, transcribed, and available in your Zenicall dashboard. You can replay any call, review the transcript, and see the actions taken. Recordings are stored securely in Canada.
Yes. Zenicall informs the patient that the calendar is full and offers to join a waiting list, to be called back in case of cancellation, or to book the next available slot on a future date. You decide the preferred behavior.
Zenicall is available starting at $200 CAD/month with plans adapted to the size of your practice. There is no mandatory annual contract — you can start with a one-month trial. One-time setup fees may apply depending on your configuration.
Yes, Zenicall integrates with your dental software to send automatic reminders by SMS or voice call 48 hours and 24 hours before each appointment. This reduces no-shows by 30 to 40%, representing significant savings for your practice.
If Zenicall is not confident it understood the request after two attempts, it transfers the call to your receptionist or takes the patient's number for a callback. No patient is left without a response. The confidence threshold is configurable according to your preferences.
Yes. Zenicall is available 24/7. Outside office hours, it handles calls according to a scenario you configure: dental emergency message, redirection to your emergency line, or message taking for a callback the next day.
Zenicall complements your team — it does not replace it. It handles repetitive calls (appointments, information, simple emergencies) so your staff can focus on patients present in the waiting room.
Yes. You can configure separate calendars per dentist, with availability, specialties (e.g. orthodontics, implantology), and personalized emergency protocols for each practitioner.
Zenicall is an intelligent assistant for clinics, offering a real-time dashboard to monitor and analyze calls. It lets you read transcripts, replay conversations, receive alerts, and use insightful statistics to improve management and performance.
