MEDFAR
Your AI receptionist books your patients' appointments in your MEDFAR schedule, 24/7, in English and French.
View integration →EMR Integrations
Zenicall integrates with Quebec's main electronic medical records
You don't have to switch software. Your AI receptionist connects to the schedule in your electronic medical record (EMR): appointments taken over the phone land there just as if your front desk had entered them. It works the same way whatever your EMR. What changes is the configuration, which we build with you during onboarding.
OFYS
Your AI receptionist books your patients' appointments in your OFYS schedule, 24/7, in English and French.
View integration →
Omnimed
Your AI receptionist books your patients' appointments in your Omnimed schedule, 24/7, in English and French.
View integration →
TELUS Health
Your AI receptionist books your patients' appointments in your TELUS Health schedule, 24/7, in English and French.
View integration →The EMRs we work with
MEDFAR
Your AI receptionist works with your MEDFAR schedule
MYLE, by MEDFAR, is one of the most widely used electronic medical records in Quebec. Zenicall adds phone answering for your clinic, at any hour.
OFYS
Your AI receptionist works with your OFYS schedule
OFYS is an EMR developed in Quebec for primary care clinics. Zenicall adds phone answering without disrupting the way you work.
Omnimed
Artificial intelligence working with your Omnimed schedule
Omnimed is a Quebec EMR known for its reliability and ease of use. Zenicall adds phone answering while your team focuses on care.
TELUS Health
Your AI receptionist works with your TELUS Health solution
TELUS Health is one of Canada's largest digital health providers. Whether you use Med Access, PS Suite or another TELUS Health solution, Zenicall adds phone answering to your clinic.
What your receptionist does in your schedule
Appointments land in your EMR
The receptionist offers the patient open slots from your schedule and books the one they choose. Your team has nothing to re-enter.
Every booking is verified
The appointment is confirmed to the patient only once it is properly recorded in your schedule.
No patient left behind
If a slot can't be booked, the full request (reason, contact details, availability) goes to your team, who call the patient back.
Your rules, respected
New patients, urgent cases, notice periods, providers: the receptionist follows your instructions, and you decide which appointments it can book on its own.
How the integration works
1
Review of your schedule
Together we review your appointment types, durations, providers and booking rules.
2
Custom integration
We configure the integration with your EMR, with only the permissions it needs, which you can revoke at any time.
3
Testing with your team
Before going live, we place test calls and check every appointment in the schedule with you.
4
Launch and follow-up
Your receptionist starts answering your patients. We monitor the first calls and fine-tune as needed, with local support.
What your clinic gains
- Schedule filled with no double entry
- Calls answered 24/7, even when the clinic is closed
- Verified bookings, with requests passed to your team if anything comes up
- Bilingual English and French service
- Local support from a team that knows your market
Integration FAQ
Do I have to change my EMR or the way I work?
No. You keep your EMR as it is. The receptionist adapts to your schedule and booking rules, not the other way around.
How much does the integration with my EMR cost?
Custom integration with your practice management software starts at $1,000, by quote, on top of the subscription. The amount depends on your setup; we confirm it before we start.
How long does it take to set up?
It depends on your EMR and your setup. We give you the timeline after reviewing your schedule, before any commitment.
What happens if a slot can't be booked?
The receptionist confirms nothing to the patient. It takes the full request and passes it to your team, who call the patient back.
What access do you give Zenicall?
Only the permissions needed to book appointments, which you can revoke at any time. Information is protected under our security and Law 25 compliance practices.
Your EMR not listed?
Let's talk about your practice management software: our team can build a custom connector.