2026 COMPARISON

AI receptionists for Quebec clinics: the comparison

Six solutions genuinely available here, compared on the criteria that make a difference to a Quebec clinic. Zenicall is one of them, and we say where the others do better.

In short

Six AI receptionist solutions serve Quebec clinics: Zenicall, Planevia, Allô Clinique, Agent IA Vocal, Walaw and SmileDial. They differ less in voice technology than in four things: the quality of local French, transparency about data hosting, which practice management software is actually integrated, and whether prices are published at all.

Method

  • Every piece of information comes from the vendor's public site, consulted on the date shown below. The exact link is given for each solution.
  • Where a vendor does not publish something, we write “not published” rather than guess. Not publishing is itself information: a price you have to ask for is a price you cannot compare.
  • We do not test competitors' voice quality. Judging the voice of a product we do not operate would be dishonest — that is a criterion you must evaluate yourself, by listening.
  • No scores, no overall ranking. A three-practitioner dental clinic and a new NP clinic do not have the same winner.

Information verified on

The criteria that actually matter

Price is the easiest criterion to compare, and rarely the most decisive. These weigh more on the day-to-day result.

Local French

An assistant that speaks correct but non-Quebec French creates immediate distance. Vocabulary, rhythm and turns of phrase matter as much as accent. It is the one criterion that cannot be judged from a spec sheet: insist on listening before you sign — with us as with anyone.

Data hosting and Law 25

A clinic handles health information. Knowing where data lives and under which law is not a compliance detail, it is a responsibility that falls on you. Note: PHIPA is an Ontario statute. A PHIPA-compliant solution is not automatically aligned with Quebec's Law 25.

Software actually integrated

An appointment that lands in an inbox rather than your practice management software gains you nothing. Check that your software is named publicly, not merely implied under “custom integrations”.

Currency and price transparency

A price in US dollars exposes you to exchange rates and complicates comparison. An unpublished price forces you through a quote before you even know whether the solution fits your budget.

Vertical focus

A solution built for ten sectors at once knows dental emergency protocols less well than one that does only that. Conversely, a highly specialised solution can be less flexible if your clinic falls outside its frame.

The comparison

“Not published” means the vendor does not make the information public on their site as of the verification date.

Solution Vertical focus Entry price Setup fee Included minutes Languages Hosting Stated compliance Named software Commitment Source
Zenicall Cliniques dentaires et cliniques IPS au Québec 200 $ CAD 350 $ CAD 120 min (Starter) / 240 min (Advanced) Français québécois et anglais, bascule selon le patient Canada Loi 25 (Québec) OpenDental, ClearDent, Dentrix, Dentitek, MEDFAR, OFYS, Omnimed, TELUS Santé Au mois, sans contrat annuel obligatoire Source
Planevia Cliniques et spas — plateforme pour professionnels du bien-être 79 $ CAD Not published 200 min (Starter) jusqu’à 3 000 min (Entreprise) Français québécois (FR-CA) et anglais canadien, détection automatique Not published Not published None named publicly Annulation à tout moment, essai gratuit de 3 jours Source
Allô Clinique 19 disciplines de santé, dont dentaire, médical et vétérinaire 399 $ CAD 499 $ Not published Français et anglais, détection bilingue dès le premier mot AWS ca-central-1 (Montréal) Loi 25 — chiffrement AES-256, registre de traitement sur demande None named publicly Réversibilité totale sans pénalité, programme pilote de 3 mois gratuit Source
Agent IA Vocal PME québécoises tous secteurs — dentaire parmi une dizaine d’autres 199 $ USD 999 $ USD 60 min (Starter) jusqu’à 500 min (Entreprise) Français et anglais — bilingue à partir du forfait Professionnel Not published Not published Google Calendar, Outlook Sans contrat, annulation à tout moment Source
Walaw Cliniques de santé et bien-être au Québec — physiothérapie, podiatrie, ergothérapie, ostéopathie Not published Not published Not published Interface en français et en anglais ; le site annonce « in any language » sans détailler Infrastructure canadienne exclusivement Not published None named publicly Contrats au mois Source
SmileDial Cliniques dentaires canadiennes Not published Not published Not published Non précisé sur le site — aucune mention du français Not published PHIPA (loi ontarienne sur les renseignements de santé) Clear Dent, Carestack, CS Dental, Curve, Open Dental, Dentrix Essai gratuit d’un mois Source

Where others do better than us

A comparison published by a market participant is only worth reading if it acknowledges its blind spots. Here are ours, as they emerge from the data above.

Planevia is markedly cheaper at entry

$79 a month for 200 minutes, against $200 for 120 minutes with us, with overage at $0.15/min versus $0.90. If budget is your deciding criterion and your clinic fits their frame, the question deserves to be asked honestly.

Walaw is backed by three Quebec professional associations

They state they are an official partner of the Association québécoise de la physiothérapie, AQEPP and the Association des Podiatres du Québec. That is sector endorsement we do not have, and for a clinic in those disciplines it carries more weight than any sales pitch.

SmileDial names more dental software

Six systems named publicly, including Carestack, CS Dental and Curve, which we do not integrate. If your clinic runs on one of those three, they start ahead of us on that specific criterion.

Allô Clinique documents its hosting more precisely than most

Named AWS region, encryption specified, processing register available on request. That is a level of detail few vendors publish, and it is good practice.

Allô Clinique covers more disciplines

Nineteen disciplines advertised against two for us. If you are a veterinarian, optometrist or chiropractor, we are simply not built for you today.

Where we stand apart

  • Dental and NP clinics are the sectors where the assistant is configured most deeply, emergency protocols included.
  • We publish our prices in Canadian dollars with no prior quote, and we are the only vendor in the table showing price, minutes and overage rate together.
  • We name the integrated software publicly on both sides: dental and Quebec electronic medical records.
  • We position explicitly on Quebec's Law 25, not on another province's statute.

How to choose for your situation

You are looking for the lowest cost

Look at Planevia first. Then check where the data is hosted — information they do not publish as of our verification. That is the question to ask them.

You are a physiotherapist, podiatrist, osteopath or occupational therapist

Walaw is built for you and works with your professional associations. We do not serve those disciplines. Their pricing is not public: you will need a demo to find out.

Your software is Carestack, CS Dental or Curve

SmileDial names them publicly, we do not. Do ask them about Quebec French though: their site makes no mention of it.

You are a healthcare clinic outside dental and NP

Allô Clinique covers nineteen disciplines, Walaw the movement disciplines. We cover two, and we would rather tell you than sell you an approximate configuration.

You are a dental or NP clinic in Quebec

That is exactly the case Zenicall was built for: local French, Law 25, local software, Canadian dollar pricing. Listen to the assistant and judge.

Dental Clinics IPS Clinics Pricing Zenicall or ZenCall?

Frequently asked questions

Which is the best AI receptionist for a Quebec clinic?
There is no best solution in the abstract, and be wary of a comparison that names one. The right choice depends on your practice management software, your discipline, your budget and how demanding you are about Quebec French. This comparison gives the criteria to decide rather than a ranking.
How much does an AI receptionist cost in Quebec in 2026?
Published entry prices range from CAD $79 a month (Planevia) to CAD $399 (Allô Clinique), with Zenicall at CAD $200. Some vendors add setup fees, from $350 to $999. SmileDial and Walaw do not publish prices, and Agent IA Vocal bills in US dollars.
Are PHIPA and Law 25 equivalent?
No. PHIPA is Ontario's health information privacy statute; Law 25 is the Quebec regime. A solution declaring PHIPA compliance says nothing about its Quebec obligations. For a Quebec clinic, Law 25 is what applies.
Is this comparison impartial, given Zenicall publishes it?
It is partial by construction, and we say so at the top of the page. Our commitment is methodological: no claim about a competitor that is not on their own public site, every source linked and dated, and a dedicated section on cases where another solution serves you better.
How often is this comparison updated?
The verification date is shown above the table. Prices and integrations change: if you are reading this long after that date, check the linked sources before deciding.

Sources

Information verified on

Listen before you choose

The one criterion a table cannot compare is the voice. Ask to hear the assistant answer in Quebec French — from us, and from the others.

Request a demo

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