New patients
Back, neck or headache pain, how long, cause (fender bender, work, sport, nothing specific), prescription or not, availability: the request arrives complete.
Initial exams, treatment plan follow-ups, cancellations, SAAQ and CNESST files: it answers your patients 24/7, in Quebec French or English, while you adjust. It never gives clinical advice.
In chiropractic, visits are short and the phone rings between each one. Zenicall knows these calls and handles them by your rules, with your clinic’s information.
Back, neck or headache pain, how long, cause (fender bender, work, sport, nothing specific), prescription or not, availability: the request arrives complete.
Length of the first visit, possible X-rays, what to wear and bring, report visit: it explains the way you do things. The patient arrives prepared.
Short, frequent follow-ups: it confirms, moves up or reschedules an adjustment, in Jane or your software once integration is configured, and flags every freed slot.
Prescription from a physician or NP, SAAQ claim number or CNESST file number, date of the incident: it asks and notes it. It never comments on reimbursement.
What appears on the receipt, fees if you want them shared, cancellation policy: it answers with your instructions, never making anything up, and promises no reimbursement.
It understands Quebec French, regional accents included, and answers in the patient’s language, even if they switch mid-call.
Every call becomes a clear summary, by email or in your practice management software: who called, why, whether there is a prescription and what to do next. The transcript and recording stay available, on our servers in Canada.
To do: check the prescription and SAAQ claim, then offer an initial exam this week.
These are the calls that matter most, and they often come when the clinic is closed. Here is what happens, based on the list you approve during onboarding.
From what the caller describes: chest pain, sudden weakness or numbness, sudden trouble speaking or seeing, loss of bladder control with back pain, a recent serious accident with neck pain. It never performs a clinical assessment.
Immediate danger: it directs them to 911 or the emergency room. Health advice: to Info-Santé at 811, per your instructions.
Priority message to the chiropractor, a callback at opening or a transfer if you set it up: you choose, depending on the time.
Visits follow one another closely, and accident patients call with specific questions about prescriptions and X-rays. What official sources say:
1,352
chiropractors in Quebec, 1,317 of whom hold a radiology permit. During an adjustment, none of them can pick up.
$47
at most per treatment in a private clinic: what the SAAQ reimburses, with a prescription from a physician or NP and the claim number on the receipt.
3
X-rays a year at most, reimbursed by the SAAQ when taken by a chiropractor who holds a radiology permit: that many questions before the initial exam.
Sources: Ordre des chiropraticiens du Québec, 2024-2025 annual report (members as of March 31, 2025, in French); SAAQ, chiropractic care (updated December 22, 2025)
Mathieu is a chiropractor and owns a small clinic. What he loves is seeing a patient get back to work or to hockey without a second thought. Yet his days often end in front of a list of messages.
His adjustments follow one another closely, and the phone rings between each one. He confirms a follow-up, explains that the SAAQ requires a prescription, looks for an initial exam slot, while the next patient is already waiting.
He thinks back to the driver who called on a Thursday evening, a few days after a fender bender. She wanted an initial exam for her back and got his voicemail. By the next day, she had booked somewhere else.
That evening, closing up the clinic, he asked himself: what if every call got an answer, without interrupting an adjustment?
With these 32 hours freed every month, your clinic could:
Several AI receptionists target chiropractic clinics, mostly in English. Here is what sets us apart, without empty promises.
Prescription, SAAQ claim number or CNESST file number, date of the incident, employer: it is all in the summary. Never an opinion on reimbursement.
From $200 a month, minutes included, with the setup fee published too. You know the price before the demo, and you can stop anytime.
Servers and recordings in Canada, designed for Law 25, practices aligned with HIPAA, PIA available on request. No absolute promises.
Configured during onboarding with your practice management software: Jane, GoRendezvous, ClinicMaster or another.
Compare AI receptionists in Quebec →Zenicall also answers for physiotherapy, osteopathy and other clinics →
Cheaper than a secretary position, more responsive than an automated switchboard.
Your clinic is starting to miss calls and wants to answer them without hiring staff.
You handle high call volume, several practitioners or several clinics.
+ $350 one-time setup fee, paid at go-live (includes deployment, custom configuration and team training)
Tell us how your clinic’s calls are handled today. We set up a receptionist with your clinic’s name, hours and services, and you call it yourself, free of charge.
We reply the next business day. No commitment.
Yes, once custom integration is configured during onboarding: Jane, GoRendezvous, ClinicMaster or other software. Without integration, it takes a complete request and your team confirms the slot. It never promises a slot that is not free.
It answers with your instructions. For example: no prescription is needed to see a chiropractor privately, but the SAAQ and the CNESST only pay for treatments that are prescribed (by a physician or NP for the SAAQ, by the worker’s attending health professional for the CNESST). It asks the patient whether they have one and notes it in the summary.
It notes the claim number, the date of the accident and whether the patient has a prescription from a physician or NP. Per your instructions, it can remind them to bring their prescription and that the claim number must appear on the receipt. Your team handles the rest.
It recognizes a work injury and asks the questions you give it: file number, date of the incident, employer, prescription from the attending health professional. Everything goes into the call summary. It never comments on whether a claim is eligible.
It answers with your instructions. For example: the RAMQ does not cover chiropractic care in a private clinic; the patient pays for the visit, then claims it from their group insurance with the receipt, according to their plan. It never promises reimbursement.
What you tell it: length of the initial exam, what to wear, documents to bring, possible X-rays, a report visit if applicable. It never tells a patient whether they need an X-ray: that is the chiropractor’s call.
Yes, at any hour. It confirms, moves up or reschedules a follow-up, takes cancellations, reminds the caller of your cancellation policy if you wish and flags the freed slot, so your team can fill it.
No, by design. It makes no diagnosis and gives no advice on pain, an adjustment or an exercise. Clinical questions are noted for the chiropractor, with context, and they call back.
Based on what the caller describes (chest pain, sudden weakness or numbness, loss of bladder control with back pain, a recent serious accident with neck pain), it directs them to 911 or the emergency room, then flags the call as a priority for your team. For health advice, it points to Info-Santé at 811, per your instructions.
Yes. You tell it who sees whom (new patients, children and babies, pregnant women, athletes) and each person’s schedule. It routes the request to the right chiropractor, or notes it for your team.
Yes. It understands Quebec French, everyday words like “chiro” included, and answers in the patient’s language, even if they switch mid-call.
Zenicall is designed for Law 25. Our servers and your recordings are in Canada, and the AI providers that process calls in real time are bound by data processing agreements. A privacy impact assessment (PIA) is available on request. Your clinic remains responsible for its patients’ information; Zenicall acts as a service provider.
Yes, we recommend transparency: it introduces itself as your clinic’s virtual assistant. A patient who wants to talk to someone can ask: it takes a message or transfers the call, depending on your setup.
$200 or $340 a month, minutes included, plus a one-time $350 setup fee. No contract: you can stop anytime, with a 30-day money-back guarantee. Setup takes 24 to 48 hours, remotely: we configure your hours, services, chiropractors, SAAQ and CNESST instructions and what must always go to the chiropractor with you.
Yes, once custom integration is configured during onboarding: Jane, GoRendezvous, ClinicMaster or other software. Without integration, it takes a complete request and your team confirms the slot. It never promises a slot that is not free.
It answers with your instructions. For example: no prescription is needed to see a chiropractor privately, but the SAAQ and the CNESST only pay for treatments that are prescribed (by a physician or NP for the SAAQ, by the worker’s attending health professional for the CNESST). It asks the patient whether they have one and notes it in the summary.
It notes the claim number, the date of the accident and whether the patient has a prescription from a physician or NP. Per your instructions, it can remind them to bring their prescription and that the claim number must appear on the receipt. Your team handles the rest.
It recognizes a work injury and asks the questions you give it: file number, date of the incident, employer, prescription from the attending health professional. Everything goes into the call summary. It never comments on whether a claim is eligible.
It answers with your instructions. For example: the RAMQ does not cover chiropractic care in a private clinic; the patient pays for the visit, then claims it from their group insurance with the receipt, according to their plan. It never promises reimbursement.
What you tell it: length of the initial exam, what to wear, documents to bring, possible X-rays, a report visit if applicable. It never tells a patient whether they need an X-ray: that is the chiropractor’s call.
Yes, at any hour. It confirms, moves up or reschedules a follow-up, takes cancellations, reminds the caller of your cancellation policy if you wish and flags the freed slot, so your team can fill it.
No, by design. It makes no diagnosis and gives no advice on pain, an adjustment or an exercise. Clinical questions are noted for the chiropractor, with context, and they call back.
Based on what the caller describes (chest pain, sudden weakness or numbness, loss of bladder control with back pain, a recent serious accident with neck pain), it directs them to 911 or the emergency room, then flags the call as a priority for your team. For health advice, it points to Info-Santé at 811, per your instructions.
Yes. You tell it who sees whom (new patients, children and babies, pregnant women, athletes) and each person’s schedule. It routes the request to the right chiropractor, or notes it for your team.
Yes. It understands Quebec French, everyday words like “chiro” included, and answers in the patient’s language, even if they switch mid-call.
Zenicall is designed for Law 25. Our servers and your recordings are in Canada, and the AI providers that process calls in real time are bound by data processing agreements. A privacy impact assessment (PIA) is available on request. Your clinic remains responsible for its patients’ information; Zenicall acts as a service provider.
Yes, we recommend transparency: it introduces itself as your clinic’s virtual assistant. A patient who wants to talk to someone can ask: it takes a message or transfers the call, depending on your setup.
$200 or $340 a month, minutes included, plus a one-time $350 setup fee. No contract: you can stop anytime, with a 30-day money-back guarantee. Setup takes 24 to 48 hours, remotely: we configure your hours, services, chiropractors, SAAQ and CNESST instructions and what must always go to the chiropractor with you.