Bookings
Type of massage (relaxation, therapeutic, sports, prenatal, hot stone…), length, preferred therapist, availability: the request arrives complete, or the slot is booked in your software once integration is configured.
AI receptionist for massage therapy clinics
The AI receptionist that answers your massage therapy clinic’s phone in Quebec.
Bookings, cancellations, gift cards, insurance receipts: it answers your clients 24/7, in Quebec French or English, while your massage therapists are in session. It never gives health advice.
Built for Law 25 HIPAA-aligned practices Servers and recordings in Canada Encrypted data
What your AI receptionist handles for your massage therapy clients
During a 60- or 90-minute massage, nobody picks up. Whether you work on your own or run a clinic with several therapists, Zenicall takes those calls by your rules, with your clinic’s information.
Cancellations, changes and late arrivals
Sunday night as well as Monday at 7 a.m. It reminds callers of your cancellation policy if you wish and flags the freed slot, so you can offer it to a client on the waitlist.
Insurance receipts
“Do you give receipts?” “Which association is your therapist a member of?” It answers with your instructions and notes requests for a lost receipt. Coverage is for the insurer to confirm.
Gift cards
Before Christmas, Mother’s Day or Valentine’s Day, the calls pile up. It explains how to buy a card and notes the request. No payments over the phone.
The right therapist
By treatment, length, male or female therapist preference, language and each person’s schedule: it suggests the right person, as you’ve told it.
In Quebec French or English
It understands Quebec French and answers in the client’s language, even if they switch mid-call.
What your team receives after every call
Every call becomes a clear summary, by email or in your practice management software: who called, which treatment, which preference and what to do next. The transcript and recording stay available, on our servers in Canada.
- Treatment, length and therapist preference from the very first call
- Callback number confirmed with the client
- Health questions passed on as they were asked, with no advice
Call on Thursday, 8:45 p.m.New
- Client
- Julie Gagnon · first visit
- Callback
- 450 555-0147
- Treatment
- Therapeutic massage, 60 min
- Preference
- A female therapist
- Receipt
- Yes, for her group insurance
- To pass on
- 5 months pregnant, asks whether the treatment suits her
- Availability
- Saturday morning
To do: pass her question on to a therapist who offers prenatal massage, then call her back with a Saturday morning slot.
A health question, or feeling unwell after a massage?
Pregnancy, a herniated disc, a medication, pain after a treatment: these calls often come in the evening. It never judges a contraindication. Here is what happens.
It passes it on, with no advice
Pregnancy, injury, medication: it notes the question with context for the therapist, who calls back. It never says whether a massage is suitable.
It points the way right away
Chest pain, trouble breathing, sudden weakness: 911. A health question: Info-Santé at 811. Distress: 988 or 1-866-APPELLE (1-866-277-3553).
It follows your protocol
Feeling unwell after a treatment, a complaint: priority message to the therapist or management, a callback at opening or a transfer if you set it up. It makes no comment.
You can’t pick up during a massage
The phone rings during treatments, and many calls are about receipts and insurance. What official sources say:
11,000
massage therapists employed in Quebec. During a massage, none of them can pick up, and many are self-employed, with no front desk.
Association
Membership in a Quebec professional massage therapy association is often required. Your clients ask which one over the phone, for their insurance receipts.
$20.00
an hour: the median wage of a receptionist in Quebec, before covering evenings and weekends, when your clients book.
Sources: Québec.ca, Massage therapists (updated June 19, 2026, in French); Job Bank, receptionist wages in Quebec (November 19, 2025)
Every call during a massage
is a booking left waiting.
Stéphanie has been a self-employed massage therapist for eight years. What she loves is watching a client get up from the table with their shoulders finally loose. Yet between two treatments, her phone often shows three missed calls.
In the ten minutes between appointments, she changes the sheets, returns a cancellation, explains which association she belongs to for a receipt, while the next client waits.
She thinks back to the woman who wanted to give a gift card on Christmas Eve. She left a message during a 90-minute treatment. When Stéphanie called back, the card had been bought elsewhere.
That evening, facing her voicemail, she asked herself: what if every call got an answer, without interrupting a massage?
Calculate the time you get back (move the slider)
With these 32 hours freed every month, your clinic could:
- Massage without the phone buzzing in the room.
- Give a cancelled slot to a client on the waitlist.
- Receive every booking and gift card request, even in the evening.
32 hours freed per month
Why choose Zenicall for your massage therapy clinic
The AI receptionists that talk about massage are mostly American, or generic. Here is what sets us apart, without empty promises.
Insurance receipts, with no promises
Each therapist’s association, receipts by email, a lost receipt to resend: it answers with your instructions and always invites the client to check their coverage with their insurer.
Published pricing, no contract
$200 or $340 a month, minutes included, with the setup fee published too. One line is enough for a self-employed therapist. You can stop anytime.
Your data, explained plainly
Servers and recordings in Canada, designed for Law 25, practices aligned with HIPAA, AI providers bound by data processing agreements. No absolute promises.
Custom integration
Configured during onboarding with your booking software: GoRendezvous, Jane, ClinicMaster, Mindbody, Fresha or another.
Compare AI receptionists in Quebec →Zenicall also answers for physiotherapy, chiropractic, osteopathy and other clinics →
Clear & no-surprise pricing
Cheaper than a secretary position, more responsive than an automated switchboard.
STARTER
Your clinic is starting to miss calls and wants to answer them without hiring staff.
200 CAD /month
- 120 min included
- $0.90/min, additional minutes
- AI call reception 24/7
- Appointment booking and a summary of every call
- Answers to frequently asked questions
- Human emergency transfer
- Complete voice customization
- Follow-up by dedicated advisor
- Monthly call statistics
- Priority support access
ADVANCED
RecommendedYou handle high call volume, several practitioners or several clinics.
340 CAD /month
- 240 min included
- $0.75/min, additional minutes
- AI call reception 24/7
- Appointment booking and a summary of every call
- Answers to frequently asked questions
- Human emergency transfer
- Complete voice customization
- Follow-up by dedicated advisor
- Monthly call statistics
- Priority support access
+ $350 one-time setup fee, paid at go-live (includes deployment, custom configuration and team training)
Request a demo for your massage therapy clinic
Tell us how your clinic’s calls are handled today. We set up a receptionist with your clinic’s name, hours, treatments and therapists, and you call it yourself, free of charge.
We reply the next business day. No commitment.
Frequently asked questions about the AI receptionist for massage therapy clinics
Can it take bookings while I’m giving a massage?
Yes, that’s its job. It answers during your treatments, in the evening and on weekends, asks for the type of massage, length, therapist preference and availability, then books or sends you a complete request.
Does it work with GoRendezvous or Jane?
Yes, once custom integration is configured during onboarding: GoRendezvous, Jane, ClinicMaster, Mindbody, Fresha or other software. Without integration, it takes a complete request and you confirm the slot. It never promises a slot that is not free.
Can it tell a client whether their massage is covered?
No. Coverage depends on the client’s plan and on which associations their insurer recognizes. Per your instructions, it can say which association each therapist belongs to and how receipts are issued, then invites the client to check their coverage with their insurer.
What does it say about insurance receipts?
Whatever you tell it: whether you issue receipts, by email or in person, the name to put on them, each therapist’s association. A request for a lost or corrected receipt is noted in the summary for your team.
Can it sell gift cards or take a deposit?
It takes no payments over the phone. It explains how to buy a gift card (online or at the clinic, per your instructions), answers about validity if you tell it, and notes requests, for example a card to prepare.
What if a client has a health question or a contraindication?
It passes it on to the therapist, with context (pregnancy, injury, medication), and they call back. It never says whether a massage is suitable: that’s by design.
What happens in an emergency?
Based on what the client describes (chest pain, trouble breathing, sudden weakness or numbness, an allergic reaction), it directs them to 911, then flags the call as a priority. For health advice, Info-Santé at 811; for someone in distress, 988 or 1-866-APPELLE.
What if a client mentions a SAAQ, CNESST or IVAC file?
It notes the file number and what the client explains for your team, without commenting on coverage. Your team gets back to them.
Does it understand Quebec French and the accent?
Yes. It understands Quebec French, accent included, and answers in the client’s language, French or English, even if they switch mid-call.
I’m a self-employed massage therapist working alone. Is it for me?
Yes. One line is enough: it answers during your treatments with your hours, treatments and rates, and you get one summary per call instead of a full voicemail box.
Where is my clients’ information? Is it suited to Quebec’s Law 25?
Zenicall is designed for Law 25. Our servers and your recordings are in Canada, our practices are aligned with HIPAA, and the AI providers that process calls in real time are bound by data processing agreements. A privacy impact assessment (PIA) is available on request. Your clinic remains responsible for its clients’ information; Zenicall acts as a service provider.
Will clients know they are talking to an AI?
Yes, we recommend transparency: it introduces itself as your clinic’s virtual assistant. A client who wants to talk to someone can ask: it takes a message or transfers the call, depending on your setup.
How long does setup take?
Between 24 and 48 hours, remotely. We configure your hours, treatments and their lengths, your therapists, your cancellation policy, your instructions on receipts and gift cards, and what must always be passed on to you.
How much does it cost? Is there a contract?
$200 or $340 a month, minutes included, plus a one-time $350 setup fee. No contract: you can stop anytime, with a 30-day money-back guarantee. Details are in the Pricing section of this page.
Yes, that’s its job. It answers during your treatments, in the evening and on weekends, asks for the type of massage, length, therapist preference and availability, then books or sends you a complete request.
Yes, once custom integration is configured during onboarding: GoRendezvous, Jane, ClinicMaster, Mindbody, Fresha or other software. Without integration, it takes a complete request and you confirm the slot. It never promises a slot that is not free.
No. Coverage depends on the client’s plan and on which associations their insurer recognizes. Per your instructions, it can say which association each therapist belongs to and how receipts are issued, then invites the client to check their coverage with their insurer.
Whatever you tell it: whether you issue receipts, by email or in person, the name to put on them, each therapist’s association. A request for a lost or corrected receipt is noted in the summary for your team.
It takes no payments over the phone. It explains how to buy a gift card (online or at the clinic, per your instructions), answers about validity if you tell it, and notes requests, for example a card to prepare.
It passes it on to the therapist, with context (pregnancy, injury, medication), and they call back. It never says whether a massage is suitable: that’s by design.
Based on what the client describes (chest pain, trouble breathing, sudden weakness or numbness, an allergic reaction), it directs them to 911, then flags the call as a priority. For health advice, Info-Santé at 811; for someone in distress, 988 or 1-866-APPELLE.
It notes the file number and what the client explains for your team, without commenting on coverage. Your team gets back to them.
Yes. It understands Quebec French, accent included, and answers in the client’s language, French or English, even if they switch mid-call.
Yes. One line is enough: it answers during your treatments with your hours, treatments and rates, and you get one summary per call instead of a full voicemail box.
Zenicall is designed for Law 25. Our servers and your recordings are in Canada, our practices are aligned with HIPAA, and the AI providers that process calls in real time are bound by data processing agreements. A privacy impact assessment (PIA) is available on request. Your clinic remains responsible for its clients’ information; Zenicall acts as a service provider.
Yes, we recommend transparency: it introduces itself as your clinic’s virtual assistant. A client who wants to talk to someone can ask: it takes a message or transfers the call, depending on your setup.
Between 24 and 48 hours, remotely. We configure your hours, treatments and their lengths, your therapists, your cancellation policy, your instructions on receipts and gift cards, and what must always be passed on to you.
$200 or $340 a month, minutes included, plus a one-time $350 setup fee. No contract: you can stop anytime, with a 30-day money-back guarantee. Details are in the Pricing section of this page.
Zenicall for other disciplines
Stay in control and drive your performance.
Zenicall is an AI receptionist for businesses and clinics in Quebec. After every call, your team receives a clear summary, by email or directly in your management software: reason, contact details, urgency and next step. An online dashboard with transcripts and statistics is also available on request.
