Law 25 Compliance
Protection of personal information in the private sector
Law 25 (formerly Bill 64) modernizes Quebec's legal framework for the protection of personal information. For IPS clinics, this law imposes strict obligations regarding the collection, use, and retention of health data.
Zenicall was designed from the ground up to meet these requirements, allowing you to use our AI receptionist in full compliance.
Key Measures
Explicit Consent
Zenicall helps you obtain and document patient consent before any collection of personal information, in accordance with Law 25 requirements.
Data Minimization
Our system collects only the information necessary for call processing and appointment booking, without superfluous data.
Right of Access and Rectification
Patients can exercise their rights of access, rectification, and deletion of their data through simple and documented processes.
Incident Registry
In case of a confidentiality incident, our notification and documentation system helps you meet reporting obligations.
Key Points
- Clear and accessible privacy policy
- Designated privacy officer
- Privacy impact assessment (PIA) completed
- Ongoing training of our team on legal requirements
- Secure data destruction process
- Regular compliance audits
Discover how Zenicall protects your patients' data