Zenicall + Dentrix
Phone reception that keeps up with your Dentrix practice
Dentrix is one of the most widely used dental management solutions in large clinics and dental groups across Canada. Zenicall adds phone answering, which busy teams struggle to keep up with at peak hours.
You keep Dentrix exactly as it is. We connect your AI receptionist to your schedule, set up for your appointment types, your practitioners and your booking rules. Appointments taken over the phone land in Dentrix, just as if your front desk had entered them.
The integration is custom-built: we configure it with you during onboarding. Timeline and terms depend on your setup.
Features
Appointments land in Dentrix
The receptionist offers open slots from your Dentrix schedule and books the one the patient chooses, with no double entry for your team.
Every booking is verified
The appointment is confirmed to the patient only once it is properly recorded in your schedule.
No patient left behind
If a slot can't be booked, the full request (reason, contact details, availability) goes to your team, who call the patient back.
Your rules, respected
New patients, urgent cases, notice periods, practitioners: the receptionist follows your instructions, and you decide which appointments it can book on its own.
Setup steps
Review of your schedule
Together we review your appointment types, durations, practitioners and booking rules in Dentrix.
Custom integration
We configure the integration with your Dentrix, with only the permissions it needs, which you can revoke at any time.
Testing with your team
Before going live, we place test calls and check every appointment in Dentrix with you.
Launch and follow-up
Your receptionist starts answering your patients. We monitor the first calls and fine-tune as needed, with local support.
Benefits
- Dentrix schedule filled with no double entry
- Calls answered 24/7, even when the clinic is closed
- Verified bookings, with requests passed to your team if anything comes up
- Bilingual English and French service
- Local support from a team that knows your market
Discover Zenicall + Dentrix for your clinic: book a demo.