Zenicall + OpenDental
The winning combination for dental clinics
OpenDental is a widely used dental management software, valued by many independent clinics for its flexibility. Zenicall adds phone answering, in French and English.
You keep OpenDental exactly as it is. We connect your AI receptionist to your schedule, set up for your appointment types, your practitioners and your booking rules. Appointments taken over the phone land in OpenDental, just as if your front desk had entered them.
The integration is custom-built: we configure it with you during onboarding. Timeline and terms depend on your setup.
Features
Appointments land in OpenDental
The receptionist offers open slots from your OpenDental schedule and books the one the patient chooses, with no double entry for your team.
Every booking is verified
The appointment is confirmed to the patient only once it is properly recorded in your schedule.
No patient left behind
If a slot can't be booked, the full request (reason, contact details, availability) goes to your team, who call the patient back.
Your rules, respected
New patients, urgent cases, notice periods, practitioners: the receptionist follows your instructions, and you decide which appointments it can book on its own.
Setup steps
Review of your schedule
Together we review your appointment types, durations, practitioners and booking rules in OpenDental.
Custom integration
We configure the integration with your OpenDental, with only the permissions it needs, which you can revoke at any time.
Testing with your team
Before going live, we place test calls and check every appointment in OpenDental with you.
Launch and follow-up
Your receptionist starts answering your patients. We monitor the first calls and fine-tune as needed, with local support.
Benefits
- OpenDental schedule filled with no double entry
- Calls answered 24/7, even when the clinic is closed
- Verified bookings, with requests passed to your team if anything comes up
- Bilingual English and French service
- Local support from a team that knows your market
Discover Zenicall + OpenDental for your clinic: book a demo.