Zenicall + OpenDental
The winning combination for Quebec dental practices
OpenDental is one of the most widely used dental practice management systems in Quebec and Canada. Its flexibility and open-source model make it the go-to choice for many independent dental offices and small clinics. Zenicall integrates directly with OpenDental so your AI receptionist has real-time access to your schedule.
With this integration, every incoming call becomes an opportunity to automatically fill your calendar. The AI receptionist checks availability in OpenDental, offers suitable time slots to the patient, and confirms the appointment — without your receptionist lifting a finger. All of this works in French, in English, or both, depending on the patient's preference.
Features
Real-time schedule sync
Zenicall reads and updates your OpenDental schedule in real time. Patients can book 24/7 without any manual intervention from your team.
Patient record lookup
The AI assistant can check whether a patient already exists in your OpenDental database and automatically create a preliminary record for new patients.
Automated reminder sync
Appointment reminders sent by Zenicall are synchronized with OpenDental to avoid duplicates and ensure consistent communication with your patients.
Smart availability management
Zenicall respects your configured time slots, treatment durations, and provider preferences in OpenDental, only offering slots that are genuinely available.
Setup steps
Secure API connection
Our team sets up a secure connection between Zenicall and your OpenDental instance via the official API or our certified connector.
Business rule configuration
We customize appointment booking rules to match your practice: duration by treatment type, available providers, and reserved emergency slots.
Testing and validation
A supervised testing period validates that everything works correctly before going live in your practice.
Training and onboarding
Your team receives training on the Zenicall dashboard and gets dedicated support during the first weeks of use.
Benefits
- No double data entry in OpenDental
- Schedule always up to date — overbooking is impossible
- 60 to 80% reduction in phone workload
- Fewer no-shows thanks to synchronized automated reminders
- Bilingual French/English service with no additional configuration
See how Zenicall integrates seamlessly with your OpenDental — book your free demo today.